Effective Date: [Insert launch date]
Operated by: The Professional Veteran LLC
1. Information We Collect
- Purchase information (name, email, payment details via Stripe)
- Free Resume Review submissions (name, email, resume file)
- Community sign-up information (name, email, account credentials)
- AI GPT session inputs (not stored after session ends)
- Website analytics
2. How We Use Your Information
- To deliver purchased services (resume writing, coaching, community access, AI Resume GPT)
- To process payments via Stripe
- To deliver Free Resume Review feedback
- To send service-related communications (confirmations, deliverables)
- To improve our website & tools
3. What We Do NOT Do
- We do NOT sell your data to anyone
- We do NOT store your resume content after delivery
- We do NOT share your information with advertisers
- We do NOT retain AI GPT conversation data after your session ends
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe (payment processing)
- ChatBase (AI GPT hosting)
- Kit.com (email marketing — only if you opt in)
5. Cookies
Our website uses cookies for basic functionality & analytics. You can manage cookie preferences through your browser settings.
6. Data Retention
- Resume files: Deleted after final delivery & client approval
- Coaching session notes: Retained for duration of program, then deleted
- Account data: Retained while your account is active
- Analytics: Aggregated & anonymized
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Unsubscribe from marketing emails at any time
8. Children's Privacy
Our services are not intended for individuals under 16 years of age.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact
Questions about your privacy? Email info@icresumes.com.